Privacy Policy

Effective Date: January 1, 2025

At Clear Direction Recovery Centers, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services. We are committed to maintaining your trust and complying with all applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

By using this website or our services, you agree to the terms outlined in this policy.

Information We Collect

When you visit our website or contact us, we may collect the following types of information:

  • Personal information such as your name, phone number, email address, or mailing address
  • Health-related information submitted through contact or admission forms
  • Technical data including your IP address, browser type, and pages visited on our website

We collect this information only when voluntarily provided by you, and we use it solely for the purposes described below.

How We Use Your Information

We may use the information you provide to:

  • Respond to your inquiries or contact requests
  • Provide you with treatment-related information and services
  • Coordinate care or communicate with providers if necessary
  • Process insurance or billing information
  • Improve our website and user experience

We may also use or disclose your protected health information (PHI) in accordance with HIPAA and other applicable laws in the following circumstances:

  • To provide care or treatment
  • To prevent harm if you are a danger to yourself or others
  • If you become seriously ill and require hospitalization
  • When required by law, including court orders or public health reporting

We do not sell or rent your personal or health information to third parties.

Your Rights

Under HIPAA, you have specific rights regarding your health information. These include:

  • The right to access and receive a copy of your medical records
  • The right to request corrections to your records if you believe they are inaccurate
  • The right to request restrictions on how your information is used or disclosed
  • The right to request confidential communication by alternative means or locations
  • The right to receive an accounting of certain disclosures of your health information
  • The right to a copy of this privacy policy at any time

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint.

How We Protect Your Information

We use a variety of security measures to safeguard your personal and health information. This includes administrative, technical, and physical safeguards designed to protect against unauthorized access, disclosure, or misuse.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external websites.

Policy Updates

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy, your rights, or how we handle your information, please contact:

Clear Direction Recovery Centers
Address:
Clear Direction Recovery Centers NJ, 765 Route 70 East, Building A-101, Marlton, NJ 08053

Phone:   (888) 540-0122
Email:      info@cleardirectionnj.com